At Prestige Wellness Center, we strive to provide exceptional services and high-quality products to our valued customers. To ensure clarity and transparency, we have implemented the following No Refund Policy for all services and goods sold by our company:

All payments made for services, including but not limited to fitness classes, personal training sessions, workshops, and wellness programs, are non-refundable. This policy applies to both single-session purchases and package deals. 

Exceptions: In the event that Prestige Wellness Center needs to cancel a class or service due to unforeseen circumstances, customers will be offered an alternative session or service of equivalent value. 

In cases of medical emergencies, requests for rescheduling may be considered at the discretion of the management, provided that appropriate documentation is submitted.

Goods: All sales of goods, including but not limited to apparel, accessories, equipment, and health products, are final. We do not offer refunds or exchanges for any products once they have been purchased. 

Exceptions: Defective or damaged products may be exchanged for the same item within [7] days of purchase, subject to inspection and approval by our staff.

For hygiene reasons, certain items (e.g., personal care products, opened beverages) are strictly non-returnable and non-refundable.

All services and goods purchased are non-transferable and cannot be exchanged for cash, credit, or other products/services.

Acceptance of Policy: By purchasing services or goods from Prestige Wellness Center, you acknowledge and agree to abide by this No Refund Policy.

If you have any questions or concerns regarding this policy, please contact us at [email protected]